As of June 1st, will be re-opening the doors to our beloved clients. In order to keep up with OSHA requirements and CDC recommendations, here’s what you can expect as we start to allow clients back into the office:
Appointments with the Veterinarian
Text or call when you arrive with your spot number, pet’s name, and reason for visit. A receptionist will let you know you are checked in and notify our Veterinary Assistants.
The Veterinary Assistant will prep your exam room then come out to your car and escort you into your exam room with your pet(s). Only ONE family member is allowed inside with the pet(s)
Your pet’s exam will be performed with you and the doctor (yes,finally!)
The Veterinary Assistant will conclude your invoice and take payment in the exam room then escort you and your pet back out of the building.
Technician Appointments (Nail trims, blood draws, etc)
Text or call when you arrive with your spot number, pet’s name and reason for visit A receptionist will let you know you are checked in and notify the Technician and Assistants.
The Technician or Assistant will escort your pet(s) into the building to perform the procedure. Please remain in your vehicle. Your pet will be brought back to your vehicle where the payment for services will be taken.
Text or call when you arrive with your spot number, pet’s name and the name of the medication you are picking up.
A receptionist will let you know they received your text/call and prepare your medication and invoice. Please remain in your vehicle. The receptionist will then bring the medication out to you and take payment at that time.
*We are still offering complete curbside care to those clients that prefer it! Please let us know if this option works best for you.
We have been working incredibly hard for over a year now ensuring we take every precautionary step possible so that our clinic can stay open to see your precious pets during the pandemic. As you must know by now, this pandemic has hit the entire Veterinary community hard. We are all overwhelmed, overworked and understaffed for the demand that is hitting our small community. Please be patient and understanding with us during this transition.
Please do not hesitate to reach out to us with any questions or concerns. (775) 835-8387.